PRIVACY POLICY

Effective Date: January 14, 2025

At Diamond Auto Protection, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and products. By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

  • Vehicle Information: Make, model, year, and other details necessary for providing our services.

  • Usage Data: IP address, browser type, device type, and other technical details when you visit our website.

  • Communication Information: Records of communications via email, phone, or in person.

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver the services and products you request.

  • Process payments and transactions.

  • Improve our website, services, and customer experience.

  • Send updates, promotional offers, or important notifications related to our services.

  • Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share your information in the following cases:

  • Service Providers: With trusted partners who assist us in delivering our services (e.g., payment processors, marketing platforms).

  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of our company assets.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your information:

  • Access and Correction: Request access to your personal information and correct inaccuracies.

  • Opt-Out: Unsubscribe from promotional emails by clicking the "unsubscribe" link in our communications.

  • Data Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, contact us using the details provided below.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

7. Children's Privacy

Our services are not directed at children under 13 years old, and we do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Thank you for trusting Diamond Auto Protection with your vehicle and privacy.